Terms & Conditions

Please read these terms and conditions carefully. Upon enrolling into classes at Steps Dance Studio's (hereafter, “SDS”) a binding contract is formed and your (or your child’s) attendance at our classes will be strictly subject to full adherence to these terms and conditions. 

Parents may watch the first class their child attends. Thereafter attendance of classes by anyone other than students is by invitation or prior appointment only.

It is your responsibility to make sure your child arrives on time in full uniform, with all shoes etc for the classes ahead. All items of uniform must be clearly labelled with the student’s name. Long hair should be neatly tied back for all classes and groomed in a classical ballet bun. Students may bring water to classes as it is important to stay hydrated. However, no food or drink of any other kind is permitted inside the studio (unless specifically requested by a member of staff). There is also no smoking, chewing gum or alcohol permitted at all on the Studio Premises. You understand and agree that teachers at SDS may use tactile feedback and instruction with students to support verbal feedback and instruction where appropriate.

Parents are responsible that their child is collected promptly at the end of classes. Repeated late collection of children from classes will incur additional child care fees. You must notify the teacher at the start of the class if someone else will be collecting your child. Children (under 12) are not allowed to leave the studio where their class has taken place unless accompanied by an adult.

A basic first aid kit is kept on the premises and staff member at SDS may administer basic first aid on students if necessary whilst a student is on the Studio Premises. However, to the fullest extent permitted by law, teachers and SDS shall not be responsible for any injuries or accidents taking place on the Studio Premises that are outside our reasonable control. If a student needs to take any of their own medication (whether self administered or otherwise) whilst on the Studio Premises, teachers or an appropriate representative of SDS must be informed.

The opportunity for a student to enter a dance examination is at the sole discretion of the teacher and correspondence will not be entered into. It is usually necessary for a student to attend extra lessons in preparation for their examination in order to reach the required standard and to practice within their examination group. Examination Terms and Conditions apply upon acceptance of entering the examination. If an examination is not taken for any reason when offered by the teacher, it is at the sole discretion of the teacher whether the student remains at the same level and waits to take the examination in the next available examination session, or progresses to the next level without taking the examination. Children are not normally permitted to miss two consecutive examinations in the same dance genre unless circumstances are exceptional.

SDS makes every effort to ensure effective communication with its customers and we would ask that for your part you take give due attention to our communications, which inevitably often contain a lot of detail, in order to ensure the effective running of our classes. If you require any clarification or further information please contact the relevant administrator. While our teaching staff seek to keep parents well informed on the progress of students please understand that it is usually very difficult for them to engage in discussion during class changeovers. If you wish to discuss any matter with us please contact the relevant administrator.

Lost property will be placed in the box in the changing room. From time to time it will be emptied and some items may be sold or thrown away.

SDS will not tolerate threatening or aggressive behaviour for any reason, including where staff are acting to enforce these terms and conditions. SDS reserves the right at its absolute discretion to immediately terminate the contract between you and SDS if in SDS’s opinion a parent or guardian of a student acts in a threatening, aggressive or otherwise inappropriate manner towards any member of SDS staff, any student or other parent or third party. In the event of any such termination, SDS shall have no further liability whatsoever to you.

SDS will use your information to keep in touch with you by newsletter and other group / individual communications. We will also store any other relevant information (including medical) which is disclosed to us by you, or transpires during the time that you are / your child is enrolled in the school. We will not disclose your information to any 3rd party or send unsolicited marketing material.

If you intend to withdraw yourself or your child from SDS or change any class(es) that you or your child undertakes, a minimum of one months notice (with the notice being received in an email (to the relevant Administrator).

Withdrawal from the SDS will incur a charge of One months fees.

The only method of payment is via online bank transfer. An email with an invoice will be sent containing all payment details. Fees cover one full month. Discounts or refunds will not be given for classes missed by the pupil, unless explicitly arranged with the Principal. The date your fees will be taken is the first of every month.       

If, despite our best intentions and efforts, you feel unhappy with any aspect of our service and facilities, please email us with your comments, suggestions or complaints.